“People caring for people”
As the Welfare Officer, I am part of the oldest and largest support organisations. in New Zealand.
On 15 July 1915 the ship Willochra entered Wellington harbour. A large crowd waits anxiously alongside ambulances, for on board, are the first wounded back from Gallipoli – the first returned soldiers of WWI.
One that disembarks that day is Donald Simson ↗ who immediately realises, amongst all the hustle and bustle, uncertainty, anxiousness, fear, the need for an association of returned soldiers.
It is Simpson who is instrumental in the formation of a number of local associations throughout the country. Their role will be to support one another & to provide care for veterans and their families.
Simson calls a national meeting that establishes the New Zealand Returned Soldiers’ Association on 28 April 1916.” (ref Christchurch RSA ↗).
The rest, as they say, is history

New Zealand's soldiers disembarking the Willochra on July 15 at the Glasgow wharf Wellington (ref WW100 & AWNS-19150722-43-1)

People helping people - as a person, a family, a community, a nation - we only have what we give.
To set up a meeting or visit, at your home or ours, please give Sharon a call 022 069 5703 or, if you prefer, an email at welfare@hbcrsa.org.nz

welfare
As you can see, our support services are wide and varied – there is really nothing we cannot do for our clients, one way or another.
Assistance
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Poppy Fund Grant applications
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Transport services to/from medical appointments
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Emergency transport needs to a health service
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Support for overseas servicemen and women now resident in NZ
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Help and referrals associated with wellbeing matters
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Support and friendship in times of need
Visits
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Aged care facilities, rest homes, retirement villages
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Hospitals
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Private homes
Advice
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Legal counsel recommendation
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Mental health and wellbeing
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War disability pensions and other eligible allowances
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Financial relief
Administration
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Plaque ordering and placement
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Head office liaison outlining issues, activities, support requests
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Welfare Officer on-going training, support update information & Police Vetting
Enquiries
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“Where to go” for help e.g. insurance matters, banking issues, phone upgrades etc
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Presentations to external organisations outlining the role of the RSA – Welfare e.g. KEV
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A & P in local newspapers, Facebook, Neighbourly
Advocacy
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Veteran Affairs
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Accident Compensation Commission , Ministry of Social Development, Police and Ministry of Defence
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Surviving spouse entitlement
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Agent Orange, asbestos & radiation exposure, tinnitus on-set
Events
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Funerals
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School presentations
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Poppy Day collections
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Armistice Day organisation
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ANZAC Day organisation
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Christmas hamper sourcing and deliveries
Referrals
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Age Concern (elder abuse)
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NZ Police
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Audiologist, Optometrists, Dentists, Doctors, Specialists
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Driver’s licenses - AA
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NZ Defence Force
Almost a century on, support and remembrance continues to be at the heart of our organisation. The RSA values of Compassion, Camaraderie, Courage and Commitment are the cornerstones of a Welfare Officer’s role and I am very fortunate in having the opportunity in demonstrating them on a daily basis.
The chart below shows how my day-to-day work breakdown is typically structured.

